The Glens Falls Housing Authority approved Julianne White for an apartment.
Her request for an emotional support animal received a different response: No dogs allowed.
White, 76, had called several attorneys to no avail until her plight reached the attention of the Legal Aid Society of Northeastern New York. There, staff attorney Brenna K. Sharp mailed a letter to the housing authority explaining its policy violated state and federal law. The policy is now no more.